Warranty information
Every product we sell is backed by a manufacturer warranty, plus our own 10-year workmanship guarantee on installed systems.
Coverage tiers
| Product | Manufacturer | Workmanship |
|---|---|---|
| Solar panels | 25 years | 10 years |
| Inverters | 10 years | 10 years |
| Batteries | 10 years or 80% capacity | 10 years |
| EV chargers | 3–5 years | 10 years |
| Air conditioners | 5 years | 10 years |
Making a claim
- Find your order confirmation email or sign in to your account.
- Email support@zyphra.example with the order number, photos and a description of the issue.
- We triage within 1 business day and dispatch a technician if required.